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FAQ's

How much is the shipping fee?

The shipping fee varies from product to product. At times, there will be discounts and special promos. Check on the particular product for the shipping fee and always be updated with our promos and discounts on our various social media outlets.

Do you have free shipping?

YES! As we’ve said, we have some promos and discounts with our products. At special times, we will offer free shipping for our products. Also, we will sometimes have items for FREE and all you need to pay is the shipping. Check out our announcement on our homepage or on our social media outlets.

 When will my order arrive?

There is no definite and fixed number of days for the arrival of the product. Normally we says 5 to 7 days delivery to UK. Our customers usually receive the goods within 3-4 days. 

Can I cancel my order once it is placed?

As soon as you place your order, we immediately process it in our inventory so unfortunately, you cannot cancel placed orders. Be sure that you are 110% sure about purchasing the product before proceeding to checkout. In very exceptional circumstances please do try to contact us by phone or email as early as possible to see if we can manage to help you out  

Do you have a return policy?

Please refer to the Terms & Condition page for our return policy and for other concerns.

Where can I contact you in case of concerns with the products?

You can reach us by sending us an e-mail on our Contact Page or sending us a message on our social media outlets.